Privacy & Security

Goal live's Privacy Policy
Your Information Completely Secure

Goal live believes that every member's personal data belongs to them. We use international-standard encryption and data protection technology to keep your information secure at all times. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is stored.

Last Updated: 1 January 2026
Language: English
SSL Secured
What's in this Policy
Types of Data Collected & Why
Data Use & Retention Policy
Sharing Data with Third Parties
Cookie & Tracking Policy
Member Rights & Controls
Contact & Complaints Process
Why goal live's Privacy Policy Separate

Goal live's Privacy Policy is fully transparent and member-friendly. We never compromise on protecting your data.

SSL Encryption Protection

Every transaction and piece of personal information on goal live is protected by 256-bit SSL encryption — the same standard used in banking. No one outside can read your data.

Your Data Is Never Sold

Goal live never sells your personal information to third parties. Sharing your data with advertisers or marketing companies is strictly prohibited.

Full Control in Your Hands

Goal live members can view, correct, or request deletion of their personal data at any time. You have full control over your data.

Secure Data Storage

Goal live's servers are operated with the highest level of security, protected through firewalls, intrusion detection systems, and regular security audits.

Transparent Cookie Policy

Goal live uses only necessary cookies. You can update your cookie settings at any time. We are fully transparent about the use of tracking cookies.

Fast Complaint Resolution

Goal live resolves all privacy-related complaints within 72 hours. Our support team is available 24/7 to assist you.

01

Introduction & Applicability

Welcome to goal live. This Privacy Policy ("Policy") applies to the goallive.org website and all related services. By creating an account or using the site, you agree to this Privacy Policy. Please read the full Policy carefully before using the site.

Goal live believes that transparency and protecting member privacy are core responsibilities of any trustworthy platform. This Privacy Policy clearly sets out what information we collect, why we collect it, how it is stored, and when it may be shared. There are no hidden clauses in goal live's Privacy Policy.

Please Note: goal live's Privacy Policy is built in accordance with Bangladesh's Digital Security Act and international GDPR standards.

This Policy is written primarily with our English-speaking members in mind. If anything is unclear, goal live's support team is always ready to help.

Last Updated: 1 January 2026
02

What information we collect

Goal live only collects information that is genuinely necessary to provide its services. We do not collect data beyond what is needed.

Information Collected at Registration

  • Full Name (as per National ID)
  • Mobile Number (bKash/Nagad/Rocket Number)
  • Date of Birth (for age verification)
  • Email address (optional, for notifications)
  • Password (stored in encrypted form)

Information collected during KYC verification

  • National ID (NID) or Passport Photo
  • Selfie or live photo (for identity verification)
  • Proof of Current Address

Automatically Collected Information

  • IP Address and Device Information
  • Browser Type & Version
  • Site usage logs and gaming activity records
  • Transaction History (Deposits & Withdrawals)

goal live never stores your bank card number, CVV, or mobile banking PIN.

03

Purpose of Data Use

Goal live uses the information it collects for the purposes listed below, and for no other purpose.

Data Type Purpose of Use Legal Basis
Name & Mobile Number Account Registration and Verification Contractual Requirements
Date of Birth Age Verification (18+) Legal Obligations
Transaction History Payment Processing & Anti-Fraud Legitimate Interest
IP Address Security & Location Verification Legitimate Interest
Gaming Activity Responsible Gaming Monitoring Legitimate Interest
Email Important Updates & Notifications Consent

Goal live never shares your information with third parties for marketing or advertising purposes. You can unsubscribe from promotional emails at any time.

04

Data Sharing Policy

Goal live does not sell your personal information to any third party. However, certain information may be shared in the limited circumstances outlined below:

  • Payment Processors: Only the minimum information required to process transactions with bKash, Nagad, and Rocket is shared. Each of these providers has its own privacy policy.
  • Game Providers: Partner game providers receive only session-level data — never any personally identifiable information.
  • Legal Obligations: Information may be disclosed in response to a valid court order or lawful request from law enforcement.
  • Anti-Money Laundering: Certain transaction data may be shared with regulatory authorities to comply with international AML regulations.

goal live requires strict non-disclosure agreements (NDAs) before sharing any information with third parties. We make no compromises when it comes to protecting your data.

05

Data Storage & Security

Goal live protects and stores member data to the highest technical standards. Our security layers include:

  • 1
    256-bit SSL Encryption: Every connection to the website is encrypted. Your data cannot be read by anyone while in transit.
  • 2
    Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
  • 3
    Firewall & IDS: goal live's servers are equipped with industry-standard firewalls and active intrusion detection systems.
  • 4
    Regular Security Audits: Third-party cybersecurity experts conduct regular audits of goal live's systems.
  • 5
    Two-Factor Authentication (2FA): Two-step verification can be enabled to add an extra layer of security to your login.
  • 6
    Data Backup: Encrypted backups of all data are stored in a secure location.

How Long We Retain Your Data

Data for active accounts is retained for the full duration of the account. After closure, transaction records may be kept for up to 5 years as required by law. All remaining data is then securely deleted.

In the event of a data breach, goal live will notify affected members within 72 hours and take immediate steps to resolve the issue.

06

Cookie & Tracking Policy

Cookies are small text files stored in your browser. goal live uses cookies to maintain site functionality and improve your experience. We use three types of cookies:

Analytics Cookies

To understand which pages are most used. This data is fully anonymized and is only used to improve the site.

Preference Cookies

To remember your language and display preferences. Disabling this cookie means you will need to reset your preferences each time you visit.

You can delete or block cookies at any time through your browser settings. However, blocking essential cookies may prevent goal live from functioning properly.

07

Member Rights

Every goal live member has the following rights over their personal data. Contact the support team to exercise any of these rights.

Right to Access Your Data

You can request to see what information goal live holds about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of any data that is not subject to legal retention requirements.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You can export your data in a structured format (JSON/CSV).

Right to Object

You may object to the use of your data for specific purposes.

goal live typically processes data rights requests within 30 days. Complex cases may take up to 90 days — in which case, the requester will be notified in advance.

08

Protection of Minors

Goal live is an adult gaming platform. This site is strictly prohibited for anyone under 18. We never knowingly collect personal information from minors.

  • Date of birth verification is mandatory at the time of registration.
  • Age verification documents are checked as part of the KYC process.
  • If a member is found to be underage, their account will be terminated immediately and all associated data will be deleted.
  • If a parent or guardian suspects that their child's information has been used on our platform, please contact support immediately.

goal live follows a strict zero-tolerance policy to protect minors. Any account identified as belonging to an underage member will be acted upon immediately.

09

Privacy Policy Changes

Goal live reserves the right to update this Privacy Policy when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page.

  • Registered members will be notified of significant changes via mobile notification or email.
  • Continued use of goal live after any changes takes effect constitutes your acceptance of the updated policy.
  • To request a previous version, please contact the support team.

goal live recommends visiting this page once every three months to check for any updates.

10

Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please contact the goal live support team.

Contact Address: [email protected] — Support Hours: 24/7

After a complaint is submitted, goal live will provide an initial response within 48 hours. Full resolution is generally completed within 30 days. If you are not satisfied with goal live's response, you may escalate your complaint to your local data protection authority.

About the Privacy Policy FAQ

No. goal live never sells or shares your mobile number or any other personal data with third parties. Only the minimum necessary information is shared with payment processors such as bKash/Nagad for transaction purposes, and strictly under confidentiality agreements.

NID or passport images submitted for KYC verification are stored in encrypted form. They are retained for the duration of your active account and for up to 5 years after account closure for legal compliance, then securely deleted.

Yes, you can exercise your "Right to Erasure." However, transaction records must be retained for a specified period due to legal obligations. All other personal data will be deleted within 30 days of your request.

goal live operates on international-grade cloud infrastructure. For security reasons, the exact server location is not disclosed. All data is stored in compliance with international data protection standards.

You can still use the site with analytics and preference cookies disabled. However, disabling essential cookies may affect login and transaction functionality. We recommend keeping essential cookies enabled for the best experience.
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